Terms of Service

Last updated: June 6, 2026 These Terms of Service ("Terms") govern your access to and use of the Fanfluencer platform, websites, and services (the "Service") operated by Fanfluencer, LLC ("Fanfluencer", "we", "our", or "us"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization, and "you" refers to both you individually and the organization. 1. About Fanfluencer. Fanfluencer is an open marketplace that connects independent music artists, managers, labels, and creator agencies with verified social-media content creators for paid promotional posts. Artists fund campaigns that pay creators to feature artist-supplied songs in their TikTok, Instagram, and YouTube content. 2. Eligibility. You must be at least 18 years old and able to form a legally binding contract to use the Service. If you are using the Service on behalf of a company or other legal entity, you represent that you are authorized to bind that entity. By creating an account you confirm you meet these requirements. 3. Account Types. The Service supports three primary account types: (a) Artist accounts (Solo, Solo+, Manager, Label, Enterprise). Artists, managers, and labels create campaigns and pay creators through the Service. (b) Creator accounts. Individual social-media creators apply to and post for campaigns, receive monthly payouts. (c) Creator agency accounts. Agencies that manage a roster of creators on a consolidated account. Each account type accepts a role-specific clickwrap agreement at signup (Musician Terms of Service for artists; Creator Terms of Service for creators and agencies). Those role-specific terms are incorporated into and form part of these Terms. 4. Linked-Sound Model. Fanfluencer does not host master audio files. Songs registered for use in campaigns must already exist in TikTok's and Instagram's native sound libraries (placed there by the artist's distributor — DistroKid, CD Baby, TuneCore, or similar). Artists attest that they own (or are authorized by the rights-holder to commission promotional posts using) every song they register. False or unauthorized attestation is grounds for immediate account termination. 5. Audience Verification. Creators link their Instagram, TikTok, and YouTube accounts so we can verify their follower counts against the campaign's stated minimum tier. Creators must have at least 10,000 followers on at least one platform to apply to any campaign. Verified follower counts are refreshed periodically. 6. Creative Control Waiver. Artists acknowledge that Fanfluencer is a matching platform, not an agency. Creators retain full creative discretion over the content of their individual posts. By creating a campaign, the artist waives any right to dictate specific creative direction beyond the brief supplied at campaign-creation time. The artist may dispute and forfeit payout on any post that violates the Conduct Standards in §10. 7. Pay-as-Accepted Billing (artists). The default campaign billing model charges the artist's saved payment method only as individual creators are accepted to the campaign. Each charge equals the per-post amount shown on the campaign builder. The maximum total chargeable for a single campaign is its displayed campaign budget; unfilled slots are never charged. Artists must keep a valid payment method on file while any campaign is open. Payment processing is handled by Stripe under their own terms (https://stripe.com/legal). 8. Auto-Approve. At campaign creation, artists may enable Auto-Approve. With Auto-Approve enabled, any creator application meeting the campaign's targeting requirements is automatically accepted on submission and the artist's saved payment method is charged immediately for that slot. By enabling Auto-Approve, the artist agrees that charges resulting from auto-acceptance are final at the moment of acceptance and waives the right to dispute, chargeback, or refund such charges except where: (i) the creator never actually posts the campaign song within the agreed timeline, (ii) the post violates Conduct Standards in §10, or (iii) the charge was caused by a bona-fide payment processor error. Fraudulent chargebacks outside these carve-outs may result in account suspension. 9. 30-Day Live Hold and Monthly Payouts. Each accepted creator post must remain live on the platform where it was published for 30 consecutive days before the creator becomes eligible for payout. Creators are paid out on the 1st of each month for posts that completed their 30-day hold during the prior month. Posts removed early forfeit their payout and the corresponding artist charge is refunded. Funds sit in Fanfluencer's escrow during the hold period. 10. Conduct Standards. Fanfluencer-funded posts must not contain hate speech, threats, sexually explicit material, targeted political content, or material that violates the host platform's own community standards. Creators must mark Fanfluencer-funded posts as paid partnerships in compliance with FTC guidance and the host platform's branded-content disclosure tools. Violations may result in payout forfeiture, refund of the related artist charge, and / or account suspension. 11. Subscription Plans (artists). Paid artist plans (Solo+, Manager, Label, Enterprise) are billed by Stripe on the cadence shown at signup. You may upgrade, downgrade, or cancel at any time from Account → Billing. Cancellation takes effect at the end of the current billing period; you retain access to the paid features through that date. 12. Creator Payouts. Creators receive payouts via Stripe Connect after completing the 30-day hold. Creators must complete Stripe's KYC requirements (legal name, tax information) before receiving payouts. Fanfluencer does not retain creator banking information. 13. Intellectual Property. You retain ownership of any content you upload (artist brand assets, song metadata, creator posts). You grant Fanfluencer a limited, worldwide, royalty-free license to use, store, display, and transmit that content solely for the purpose of operating the Service. We claim no ownership of artist songs or creator posts. 14. Prohibited Conduct. You may not (a) use the Service for illegal purposes, (b) attempt to circumvent audience verification, (c) misrepresent rights ownership, (d) scrape, copy, or republish other users' content, (e) interfere with the Service's operation, or (f) create accounts using false identity information. 15. Account Suspension and Termination. We may suspend or terminate accounts that materially breach these Terms, particularly accounts that file repeated unfounded chargebacks, misrepresent rights ownership, or violate Conduct Standards. You may close your account at any time by emailing hello@fanfluencer.io; live obligations (30-day post holds, in-flight payouts) survive closure. 16. Disclaimers. The Service is provided "as is" and "as available". Fanfluencer makes no warranty that posts will reach any particular view count, that creators will produce content of any particular quality, or that campaigns will deliver specific business outcomes. Marketing results vary. 17. Limitation of Liability. To the maximum extent permitted by law, Fanfluencer's total liability arising from or related to these Terms or the Service will not exceed the amounts you paid to Fanfluencer in the twelve (12) months preceding the claim. We are not liable for indirect, incidental, consequential, special, or exemplary damages. 18. Indemnification. You agree to indemnify and hold harmless Fanfluencer, its officers, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, or (c) your violation of any third-party rights including intellectual property rights. 19. Changes to the Service and Terms. We may modify the Service or these Terms from time to time. Material changes will be communicated by email and / or in-app notice. Continued use of the Service after a material change constitutes acceptance of the updated Terms. If you do not accept changes, you may close your account. 20. Governing Law and Dispute Resolution. These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Any dispute arising from or related to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, except that either party may seek injunctive relief in a court of competent jurisdiction for intellectual property infringement. 21. Contact. Questions about these Terms? Email hello@fanfluencer.io. Legal notices and DMCA matters: see /dmca.